Privacy policy

Privacy Policy

Last Updated: January 9, 2025

      Soonda ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soonda.us , make a purchase, or interact with our services. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

      1.1 Personal Information

      We collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party payment providers)
  • Account login credentials (if applicable)
  • Order history and purchase preferences
  • Customer support interactions

     1.2 Non-Personal Information

      We also collect non-personal information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Referring website
  • Cookies and tracking technologies
  • Usage statistics and analytics data

2. How We Use Your Information

     We use your information to:

  • Process and fulfill your orders efficiently
  • Communicate with you about your order status and updates
  • Improve and personalize your shopping experience
  • Provide customer support and respond to inquiries
  • Detect, prevent, and mitigate fraudulent transactions
  • Send marketing emails and promotional offers (with your consent)
  • Enhance website security and protect against unauthorized access
  • Comply with legal obligations and industry standards
  • Conduct business analytics to improve product offerings

3. Sharing Your Information

     We do not sell or rent your personal information. However, we may share your data with:

     Service Providers: Third-party vendors that help process payments, manage shipping, provide analytics, and offer customer service.

     Legal Authorities: When required by law, to protect our rights, prevent fraud, or comply with governmental requests.

     Marketing Partners: If you opt into promotional communications, we may share limited data with advertising networks and social media platforms.

     Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

       We use cookies, web beacons, and similar tracking technologies to improve your browsing experience, analyze website traffic, and deliver targeted advertising. You can modify your browser settings to refuse cookies, but some site functionalities may not work properly.

     4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security.
  • Performance Cookies: Help us analyze site usage and improve services.
  • Marketing Cookies: Used for personalized advertisements and promotions.
  • Functionality Cookies: Store user preferences to enhance your experience.

5. Data Security

      We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) encryption for transactions
  • Firewalls and intrusion detection systems
  • Regular security audits and risk assessments
  • Access controls and authentication measures

      However, no method of transmission over the Internet is completely secure. We encourage you to use strong passwords and avoid sharing login details.

6. Your Rights and Choices

      Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications and targeted advertising.
  • Request a copy of the data we hold about you.
  • Restrict or object to data processing for certain purposes.

      To exercise these rights, contact us at service@soonda.us. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

7. California Consumer Privacy Act (CCPA) Rights

       If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You can request information about the personal data we collect, use, and disclose.
  • Right to Delete: You can request that we delete your personal data, subject to legal limitations.
  • Right to Opt-Out: You can opt out of the sale of your personal data (if applicable).
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

       To exercise these rights, please submit a verifiable request to service@soonda.us or call +1 3236776226.

8. General Data Protection Regulation (GDPR) Rights

       If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with the following rights:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can correct any inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain circumstances.
  • Right to Restriction of Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request a copy of your data in a structured format.
  • Right to Object: You can object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: If we rely on your consent to process data, you may withdraw it at any time.

       To exercise these rights, please contact us at service@soonda.us. We will respond to your request in accordance with GDPR regulations.

9. Third-Party Links

        Our website may contain links to third-party websites, including payment processors, social media platforms, and external marketplaces. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

10. Children’s Privacy

        Our website is not intended for children under 13 years old. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us, and we will promptly delete it.

11. International Data Transfers

        If you are accessing our website from outside United States, please be aware that your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to this transfer.

12. Data Retention

        We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymized.

13. Changes to This Policy

        We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the "Last Updated" date. We encourage you to review this policy regularly.

14. Contact Us

        For questions about this Privacy Policy or to exercise your rights, please contact us at:

        🏛  Company Name : Soonda Global Trading LLC
        🏢  Address : 30 N Gould St Ste R Sheridan, WY 82801,US
        📧  Email : service@soonda.us
        📞  Phone : +1 3236776226