About Us
About Us – Soonda Global Trading LLC
Welcome to Soonda Global Trading LLC, your trusted source for premium laser engraving machines and accessories. We are an American-based company, located in Sheridan, Wyoming, and dedicated to providing high-quality products and unparalleled customer service. At Soonda, we combine our passion for laser engraving with our commitment to excellence, offering you products that deliver consistent results and a superior engraving experience.
Our Journey: From Hobbyists to Entrepreneurs
Soonda was born out of a shared passion for laser engraving technology. Our founding team consists of a unique blend of international students, including both Chinese and American students, who came together because of their mutual love for this fascinating and creative craft. Initially, our involvement with laser engraving started as a hobby, with each of us experimenting and sharing our experiences within our close-knit community of classmates.
As our interest grew, we realized that laser engraving technology had the potential to transform creative industries by providing users with an incredibly versatile and accessible tool. What began as casual discussions about the possibilities of laser engraving soon turned into a desire to offer high-quality laser machines to a broader audience. This is how Soonda came to be: a company formed by enthusiasts, for enthusiasts.
Our Commitment: Quality, Speed, and Reliability
At Soonda, we understand the importance of having access to high-performance tools that deliver reliable results. This is why we have carefully selected Ortur, a leading global brand in the laser engraving industry, as our primary supplier. All of our products are official Ortur products, backed by Ortur’s renowned customer service and warranty. Ortur is a brand trusted by thousands of makers, artists, and small business owners worldwide, known for its reliability, innovation, and value.
As an American company, we take pride in offering U.S.-based shipping directly from our warehouse in U.S. . This allows us to ensure fast shipping times, so you can get your products without unnecessary delays. Unlike many companies that rely on overseas shipping and extended waiting periods, Soonda is committed to providing quick, reliable service, getting your products to you as soon as possible. You can expect your order to be shipped directly from our warehouse, ensuring that it arrives safely and promptly.
In addition to fast shipping, we also offer U.S.-based customer support. Our customer service team is available to assist you with any questions or concerns you may have, whether it's regarding product setup, troubleshooting, or after-sales support. We stand by our products and our customers, offering reliable assistance whenever you need it.
Official Ortur Products: Trusted and Tested
Soonda is an authorized distributor of Ortur’s laser engraving machines and accessories. Ortur is a brand with a reputation for producing top-tier laser engravers that are both innovative and affordable. Each product we offer is an official Ortur product, meaning that you receive the same high quality and customer support as if you were purchasing directly from Ortur.
With Ortur products, you can rest assured that you are investing in a machine that is built to last. Whether you’re a hobbyist looking to bring your creative projects to life or a small business owner seeking reliable equipment for your engraving needs, Ortur’s products offer the precision and performance you need.
The Soonda Advantage: Why Choose Us?
- U.S.-Based Operations: We are proud to be an American company with local warehouses and dedicated customer support. Every product you purchase from Soonda is shipped directly from our U.S.-based warehouse in Wyoming, ensuring faster delivery times and excellent service.
- Fast and Reliable Shipping: With our U.S.-based warehouse, you can expect prompt shipping, so you don’t have to wait weeks for your products to arrive. We prioritize speed and efficiency to ensure that your engraving machine is in your hands as quickly as possible.
- Dedicated Customer Support: At Soonda, we are committed to providing exceptional after-sales support. Our U.S.-based customer service team is ready to assist you with everything from product setup to troubleshooting, ensuring a smooth and hassle-free experience.
- Official Ortur Distributor: All of our products are genuine Ortur products, complete with Ortur’s official warranty and support. Ortur is known worldwide for its cutting-edge laser engraving technology, and as an authorized distributor, we are proud to bring these innovative tools to you.
- Passion-Driven Team: Our team is made up of laser engraving enthusiasts who genuinely care about helping others succeed. We’re not just selling products – we’re sharing our passion for this exciting technology and are here to support you every step of the way.
Our Vision: Empowering Creators and Innovators
At Soonda, we are driven by a passion for innovation and creativity. We believe that everyone, from hobbyists to professionals, should have access to the tools they need to bring their ideas to life. That’s why we’re committed to offering only the highest-quality laser engraving machines, backed by industry-leading customer service and support.
Our team is excited to help you explore the world of laser engraving, whether you’re creating personalized gifts, crafting intricate designs, or running a business. We’re here to provide you with the tools, knowledge, and support to help you achieve your goals.
The Soonda Experience
- Excellence in Quality: We are dedicated to offering the best laser engraving machines that deliver exceptional results every time.
- Global Expertise: Our team’s international background gives us a unique perspective on the needs of customers around the world. We combine this global knowledge with our deep understanding of laser engraving to provide products that meet the highest standards.
- Innovation and Education: We are always on the lookout for the latest advancements in laser engraving technology. Our goal is to empower creators and businesses by providing them with the tools and knowledge they need to succeed.
We invite you to join the Soonda family and experience the difference that a truly passionate and dedicated company can make. Whether you’re just starting or are already an experienced engraver, we’re here to help you every step of the way.